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Tell us about your project

Let’s get down to the nitty gritty.

Website New Client Questionnaire

Let’s get down to business. Tell us about your needs + wants so we can get started on your project.

Step 1 of 6

16%

Company Name*
Address

Street Address

City

State

ZIP Code
Contact*

First

Last
Email*
Phone*
Are there any other decision makers? Please specify.*
General Info About Your New Site
Tell us about your company.*
What is the purpose of this site?*
This section should include an overview of what the general purpose and goal of the web site is. Please check off the ones that apply to you.
- Explain your products and services
- Bring in new clients to your business
- Provide your customers with information on a certain subject
- Display a calendar of events
- Create a blog that addresses specific topics or interests
- Sell a product or products online
- Sell services online
- Collect donations
- Manage registration and payments for online events
- Membership (login access to the site for anything other than administrative purposes)
- Provide support for current clients
- Re-design the current site
Do you have a time frame or deadline to get this site online?*
- Yes
- No
Deadline Date*

Month

Day

Year
What is driving your deadline?*
Do you have a budget in mind?*
(If you don’t please provide a range that you are willing to invest, or more importantly how much money you want to make from the site in the first year.)
- Yes
- No
What is your budget or range that you are willing to invest?*
- Less than $1,500
- $1,500 – $2,500
- $2,500 – $5,000
- $5,000 – $7,500
- $7,500 – $10,000
- Over $10,000
What will make this site a success for you?*
Make it specific. “Increasing sales by 10%” is better than “get new clients.”
What is your target market? Specify demographic details and if it's local, national or international.*
Why do you believe site visitors should do business with you rather than with a competitor? What problem are you solving for them?*

Site Architecture + Content + Technical Guts
Can you please explain what is working and not working on your current site?*
What does your site architecture look like? What menu items would you like in your main navigation menu?*
What are you offering? Make a list of all the sections/pages you think that you’ll need.
Do you have the written content and images/photographs prepared for these pages?*
- Yes
- No
Will you need to purchase stock photography?*
- Yes
- No
Do you already have several blog posts written?*
- Yes
- No
Will you need copywriting and/or photography services?*
(Please note that before any real design work or site construction can begin, an outline of the content and 100% of the content will be needed.)
- Yes
- No, I will write the content myself
How many products will you be selling?*
Do your products have variations (sizes, colors, etc.)?*
Wil you be collecting tax? For what states?*
Will you be charging shipping? Variable or flat rate?*
Do you have a fulfillment service? Who?*
Do you have a spreadsheet prepared of your products, descriptions, all the variations (sizes, colors, etc), pricing, shipping, tax and product images?*
- Yes
- No
Describe the services you will be selling.*
List the events/classes you will be offering. Include event name, dates, price. For example, if you are offering cooking classes, list class name, class date(s), and class price.*
Describe the different types of registration required for each event (participant, vendor, sponsor) and note if registration is different for each registration type.*
What payment gateway will be required? PayPal? Accepting credit cards on your site?*
Will you need an FAQ page?*
- Yes
- No
Will you need a contact form?*
- Yes
- No
Will you need any other forms you'd like people to fill out online? Request a quote, volunteer application, help desk tickets/request for support, etc?*
- Yes
- No
Please describe the forms you'll need.*
Will any of these forms require payment in conjunction with them?*
- Yes
- No
Will you have a photo gallery or product gallery on your site?*
- Yes
- No
Will you have a project portfolio on your site?*
- Yes
- No
Will you have any slide shows on your site?*
- Yes
- No
Will you have any videos embedded on your site?*
- Yes
- No
How would you like the videos to display when played?*
- Embedded right on the page
- Redirect to another internal or external page
- In a pop-up box on top of the current page
Will you need an audio player on your site for listening to podcasts?*
Do you have any information that requires a table/spreadsheet format to display it?*
- Yes
- No
Do you have any files that need to be available for download (free or for purchase or for email sign-up)?*
- Yes
- No
Would you like to display testimonials on your site?*
- Yes
- No
Would you like to have any animation built into your site? (see www.mediafly.com for content animation examples)*
- Yes
- No
Will you be displaying your staff/team members individually with bios and social media contact information?*
- Yes
- No
Do you need your hours of business displayed on your site?*
- Yes
- No
Do you need an online chat feature on your site?*
- Yes
- No
Do you have any external applications that need to run on your site? (e.g. MindBody Online, BookFresh, etc.)*
- Yes
- No
Do you require maps for sales territories or location of stores or location of events?*
- Yes
- No
Do these maps need to be interactive? (e.g. specific hover states)*
- Yes
- No
Do these maps need to be easily updatable?*
- Yes
- No
Do you require a store locator function?*
- Yes
- No
Do you require forum capabilities/community interaction?*
- Yes
- No
What action(s) should the user perform when visiting your site? Please check off all that apply.*
- Call you
- Fill out a contact form
- Fill out a quote form
- Sign up for your mailing list
- Search for information
- Purchase a product(s)
Are there any additional features that you would like for your site or things that you would like to add in the future? Please be as detailed as possible.*

Design + Branding
People are coming to your new site for the first time. How do you want them to feel about your company?*
Please provide some URLs of at least 3 sites you like.*
Please comment on what you like about each site, i.e. the look and feel, functionality, colors etc. These do not have to have anything to do with your business, but could have features or graphics you like.
Please provide the URLs of your competitors.*
Please include at least 3 links of sites of your competition. What do you like and not like about them? What would you like to differently or better?
Do you have a corporate brand guide outlining required colors, logo, fonts etc. that should be incorporated into your site design to adhere to branding standards? Please describe.*
Do you have a logo?*
- Yes
- No, I will need one designed
- I am currently working with another designer on a new logo
Is there a specific look and feel that you have in mind?
Please provide URLs of examples of logos you like.
Will you require design services for any other imagery, such as buttons for registration or sign-up, icons for downloads or service descriptions? Please describe.

Marketing
How do people find out about your business right now?*
Have you thought about how you're going to market this site?*
Do you require SEO (Search Engine Optimization) services?*
- Yes
- No
If someone were searching for your product/service, what types of search terms (single words or phrases) might they use?*
Please list all the possible search terms you can think of.
Do you have any social media accounts you would like to include on the site? (e.g. Facebook, Twitter, Google+, LinkedIn, etc.) Please list.*
Do you require social media share buttons (for blog posts or pages)?*
- Yes
- No
Will you need spots for others to advertise on your site?*
- Yes
- No
Will you want to build your mailing list and use it for advertising & newsletters?*
- Yes
- No
Do you have a mail service account? (Constant Contact, MailChimp etc.)*
- Yes
- No
Are you using or planning to use any analytics on your site?*
- Yes
- No
What do the analytics measure?*
Who is your analytics provider? (e.g. Google Analytics, Google Tag Manager, HubSpot)*
Will you want printed materials (business cards, brochure, catalog, etc.) produced as well?*
- Yes
- No

Domain + Hosting
Do you already own a domain name(s)?*
- Yes
- No
Please list the domain name(s).*
Please list the domain names you're thinking of purchasing.*
Do you have a hosting account? (This is where the website files are stored.)*
- Yes
- No
Who is your host?*
(e.g. GoDaddy, HostGator, Bluehost, 1 and 1, Media Temple, Rackspace, WP Engine, Pressable)
Do you have email addresses that need to be setup?*
- Yes
- No

Ongoing Maintenance + Project Management
Are you planning to manage the website on your own going forward or will you require assistance?*
- Completely on my own
- Will require assistance periodically as I have questions or need updates
- Would like you to completely manage the entire site
Are there any features/pages that you don’t need now but may want in the future? Please be as specific and future thinking as possible.*
On a scale of 1 – 10, rate your comfort level with online tools such as Basecamp for project management, Dropbox for file sharing, or Google Docs for document management?*
- 10 – Expert
- 7 – 9
- 5 – 7
- 3 – 5
- 1 – 3
- 0 – No experience

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